At Bonrun, we stand behind the quality of our products and are committed to providing reliable customer support. 

1. One-Year Limited Warranty

All products purchased from our store are covered by a one-year limited warranty, beginning on the original date of purchase.

During the warranty period, if your product develops a manufacturing defect or experiences a quality-related issue that is not caused by misuse, accidental damage, or unauthorized modifications, we will provide free repair or replacement.

2. Warranty Exclusions

This warranty does not cover damage or issues resulting from:

• Accidental damage, drops, or improper handling.

• Misuse, neglect, or failure to follow product instructions.

• Unauthorized repairs, modifications, or disassembly.

• Normal wear and tear.

• Damage caused by external factors or improper use.

3. Repairs After the Warranty Period

Products that are no longer covered by the one-year warranty are still eligible for repair services.

However, customers are responsible for all applicable repair costs and shipping fees, including the cost of shipping the product to us and having it shipped back after repair.

Before proceeding with any paid repairs, we will provide an estimated cost for your approval.

4. How to Request Warranty Service

If you experience a product quality issue, please contact our customer support team [bonrunelectronics@gmail.com] with the following information:

• Your order number.

• A brief description of the issue.

• Photos or videos showing the problem, if applicable.

Our support team will review your request and guide you through the next steps.

At Bonrun, we're committed to helping you get the most out of your products. Thank you for choosing Bonrun!